Category: Uncategorized

Me on social media this week, watching the whole Tailored Sportsman Debacle unravel:

Mostly because a few years ago I had the fortune (misfortune?) of seeing this kind of behavior from them up close and in person. Before that day I had always liked supporting the company, since they’re made in the US, but what I witnessed caused them to lose my business forever. Haven’t bought a single thing from their brand since. Granted, they’re the most popular h/j breech brand on the market, so I don’t think they’re hurting from losing my business in particular. Might be a little different now that a lot of other people are feeling the same way. I have to admit, I was a little bit delighted to see their craziness broadcast loud and clear all over the internet for everyone to see.

As consumers, we do at least have the power to vote with our feet, speak with our wallets, and take our business elsewhere. These days there’s plenty of competition across just about any market, so it’s rare that you have to settle for buying products from a brand you’ve had a bad experience with.

Of course, having a bad experience with a company doesn’t always mean that someone else has or will experience the same. Sometimes mistakes just happen. Being a blogger, my opinions and preferences are readily known, and I’ve had people message or email me about a bad experience they’ve had with companies that I like. I appreciate knowing, but at the same time it doesn’t really lessen the fact that my personal experience was positive, nor can I do anything about your issue, nor am I privy to the details of what actually happened (let’s be honest, there are often two sides to everything). The opposite is also true: there are a few companies I’ve had terrible experiences with that most other people love. Tis what it tis. Luckily for all of us, there are plenty of other choices out there that we are free to utilize.

I will admit that I am fairly forgiving, as a customer. I know that mistakes can happen, so what really makes or breaks the situation for me is how the company handles it. I also try to be realistic… if I wash something incorrectly, or if I don’t communicate effectively/timely, or if my horse did something stupid and broke something because that’s what horses do, I don’t feel like it’s someone else’s fault or like someone owes me something. Some of the complaints you see from people can border on downright ludicrous. I’ve worked in enough retail situations to know that some people are just impossible to please, or out to get something for free. The customer definitely is not always right, but in this day and age companies almost have to go along with that line of thinking.

On the flip side of the coin, when you spend a lot of money on something there is an expectation of quality, and it’s nice to see a company that stands behind it’s products. This situation can be such a fine line though, and a slippery slope. Having been both a consumer and a retail associate, I can see a lot of situations both ways. Hence why I don’t want to get involved in other people’s transactions.

What’s a lot more black and white is customer service. Rudeness is never okay – from EITHER side. I strive to always be polite when things go wrong, and I expect the same in return. Any hint of rudeness and I’m out. I also expect a company to fix their mistakes immediately, if and when they happen. The same is expected of me at work, so I don’t think it’s unreasonable to expect it from others.

For as long as I’ve been involved in the horse world, only a few companies have made it onto my “never buy from” list. For the most part I think this industry does a really good job of trying to make sure that they have satisfied customers, and I’ve enjoyed really great relationships with many different companies. That’s what makes it so easy to speak with my wallet in regard to companies like TS… there are plenty more out there with similar products and no attitude.

What kind of expectations do you have when it comes to customer service, or basic interactions with equestrian companies? What type of behavior will automatically lose your business? And, maybe more interestingly… are you a good customer?

If there’s one thing Texans are really bad at, it’s winter. That’s because generally we have a couple of truly cold days a year (as in high’s near or slightly below freezing), during which everyone stays inside and complains, and then it’s over. None of us know how to dress for it either… why would you, when it’s so rare and fleeting? This winter has been super weird, with a lot of really cold days – weeks, even. When it stretches on for that long, you have to just buck up and go about your business, and that includes riding. Boy did I NOT have winter-appropriate riding clothes, though. Again, see above about things you typically don’t require when you live in an oven Texas (seriously trying to move away from this place, someone hire me).

I heard about the netequestrian.com liquidation sale at just the right/wrong time. Right time, if you’re me, and were freezing TO DEATH. Wrong time if you’re my bank account. Granted, there’s never really a good time to be my bank account. But when things are 75% off does it even count as a purchase? I vote no.

What I learned on those particularly cold and windy days is that the vents on my schooling helmet, a GPA Speed Air, work really well. That’s the reason I bought it. Because see above about how Texas = oven. The downside of those giant vents is that when it’s 25 degrees with a howling wind, your scalp feels every bit of it. I could have just bought one of those helmet cover thingies, but I also wanted a helmet that was more suitable for foxhunting anyway. So when netequestrian had their Charles Owen JR8’s for $43 (normally $170) and there was one left in my size, it went in the cart.

I wasn’t prepared to like it that much, but it actually fits me well and is comfortable. I definitely prefer it in 50’s or below weather, because otherwise I have a sweat-uation, but it’s way warmer on those cold days. $43 well spent, because I cannot afford to freeze any more of my brain cells. The only thing I don’t like is the super cheesy strappy nylon harness. I might bust it out for some schooling shows though, where I’m not as committed to my navy and yellow scheme.

The other thing I grabbed in that sale was a pair of winter breeches. I love my Aqua X breeches, they are great for 9 months of the year, but holy god I was quite literally freezing my ass off. It’s the wind here that makes it feel so awful, so I opted for a pair of black Irideon Wind Pro breeches. Normally $108, into the cart for $26. I was a little skeptical when they got here, because a) they’re tights, b) they look a little cheap, but those things are WARM and super comfy.

The fleecy lining is nice and they really do a good job of stopping the wind. Again, if it’s 50 or below I’m much happier in these than regular breeches. Granted, they’re thick in the leg so I can’t fit my Ego7 boots over them, I have to bust out the show Tucci’s. #horsepeopleproblems

Those two things alone made a huge difference in my comfort while riding during the coldest (for Texas) weather. I’ve always been able to layer, because I may or may not own like 7 vests omg I LOVE VESTS, but I didn’t have the stuff I needed for actual cold weather. If it ever got below mid-20’s I would need additional pieces, but for this weird super-cold-for-Texas-but-not-that-cold-for-everyone-else winter, keeping my ass and my head warm made all the difference in the world.

Completely unrelated to that sale, I did allow myself one little splurge item from my bonus check. And it was 100% driven by how friggin lazy I am.

I’ve been eyeballing this Valentine Equine shirt since they first rolled it out. I hate stock ties. I hate keeping up with them, I hate tying them, and honestly I don’t even like how they look. Who wants a friggin poof on their chest? But sometimes I do actually HAVE to wear one, so why not have one that’s already built in to the shirt? It is sheer laziness but it is sheer genius at the same time. The only thing I didn’t like was the short sleeves (I spent too long in hunterland to not have some cuff at the bottom of my jacket sleeve) so I asked about getting a long sleeve version and VE said it was no problem. All of their shirts are made to order by their tailor, so getting custom tweaks like sizing or sleeves aren’t a big deal, and they didn’t charge me any extra for it. I also really like the fact that the shirt is made from recycled materials. Eco-friendly clothing, FTW. Can’t wait to get it so I can try it out and review it!

Here’s to never tying a g-d stock tie ever again, and having a warm ass.

Yep, it happened. Liam left for his new home.

In some ways it’s the end of an era. These two have been BFF’s since birth and spent their first 10 months pretty much side by side. They were the best of friends (and occasionally the worst of enemies) who played together, slept side by side, and had a lot of adventures.

But at the same time, this is how life goes. At some point they have to part ways and move along to the futures that are waiting for them. Liam now belongs to a Grand Prix showjumper, the same guy who owned and rode his dam. His situation couldn’t be any more perfect for him. He gets to live in a nice pasture and make new friends for the next few years before his real life begins.

Presto was pretty beside himself when Liam walked out of their paddock and into the trailer. It was kinda like Weaning: Part 2. But he did settle down, and it’s had a little bit of an impact on how he views himself. He’s always been a cocky little turd, very sure of himself and his superiority. I call him “street”. But without Liam he’s not quite so sure anymore, and it took his swagger down a notch (now it just needs to go down like 25 more notches).

Yesterday Murphy (the QH baby) was weaned, and he got put in with Presto. Right now Murphy is a little upset, and Presto is actually being really nice and helpful to him. We’ll see if that continues once Murphy settles down a bit. Murphy is not nearly as placid and submissive as Liam, so once things go back to normal Presto might be in for a continuation of his reality check about just how much of a top dog he is.

My barn owner did offer me a “second horse” deal on board, so as soon as Presto is gelded and deemed ready to go, I think I’ll probably just move him there. My only real reservations are a) it’s not the big pasture I was wanting, b) I don’t love the fencing. He’d be in one of the shedrow stalls with a run, and turned out probably in one of the paddocks near Henry. There are a lot of positives to having him there, mainly that I can see him every day and work with him a lot. It would be great to be able to pony him off of Henry, trailer him places, etc. I’d just be giving up the benefits of kicking young horses out in big pastures to grow up, which is my preference. That’s just proving quite impossible to attain here, at least in my budget.

Also, can we talk about how hairy this little horse is? I love that he got his momma’s floppy, sideways pointing ears and soft sleepy eyes, but he also inherited her ability to grow excessively ridiculous amounts of hair. I think there’s a horse somewhere underneath that shag carpet?

 

Henry and I took a step out of our comfort zone this past weekend! Okay it wasn’t really that far out of the comfort zone, maybe just like a foot or an arm or something. We tried something new though… on Saturday we had our first go at a Prelim combined test.

Granted, I don’t think it totally counts since a couple jumps were under height and there were 7 fences with no combinations. That’s like… partial credit? But it was our first time trying to ride a Prelim dressage test, for sure. Which, since I didn’t decide to enter until the last minute and then I wavered on what to enter until Trainer put in her vote for Prelim CT, I did not actually learn or ride through the test until the day before. And by “ride through” I mean guessing at geometry and arena size in my big giant hay field.

I am bad at this.

I love this little venue because it’s SUPER relaxed, but the warmup is not the greatest. It’s small and on a hillside and the footing is iffy. They do have a covered arena on the other end of the property, which I tried to utilize, but Henry’s brain absolutely fell out along the way when we had to pass within close proximity of a cow in a neighboring field and then he just COULD NOT after that. Back to the tiny hillside we went, where I spent the next 10 minutes trying to stuff his brain back in, but the tension stayed. You never know when that cow might try to sneak up on him again. Sneaky devils cannot be trusted.

I opted to ride the first part of the test, with all the 10m circles and turns and halt in the middle, in a pretty collected sitting trot. I wanted to try to keep him “with me” mentally, so we sacrificed the true working gait there. Sometimes when he’s tense he gets his feet moving so fast that his brain can’t keep up, and then he’s just a hot mess express that comes totally off the rails. Slower is better for thinking, and keeping him thinking in the sandbox has always been a problem. We did the circles and the turn and the halt just fine though, so I was okay with taking the dinged marks for a too-small trot for those movements. The leg yields were ok, not as good as we’re capable of. Stretchy trot fine, walk work fine, lengthening too conservative but again I was trying to keep him with me more than go for scores, since he was still a ball of tension.

For once in his life he DID NOT try to jig in the return to medium walk so I’ll take that. The trot to canter transitions and turns up centerline were our best scores, which I found hysterical. His medium canter was legit nonexistent but I was not going to push the issue and risk unleashing the dragon at that point. The 10m half circles in the canter rode a lot better than I thought they might, although my biggest issue with these is that he REALLY thinks we should be doing a flying change when we get back to the rail. It takes a lot of convincing to keep him from swapping. I did manage to keep him in the correct lead for both of them, but it was a bit… bouncy.

Also I uh… halted way too early at the end. I didn’t think his whoa was gonna work that well after the canter so I asked early and was shocked when he immediately came to a halt. Like… way before G. Whoops. The judge did not like that one bit. Guess I should have had more faith in all the work we’ve been doing with the halts.

Overall it was an underwhelming (and tense) but steady and obedient test. He did what I asked, when I asked, and he kept his brain together, it was just all mediocre. I was totally fine with that. The judge gave us a 39… she has never given us better than a 36, so I am not surprised. She’s always on the higher side of even my recognized show scores.

For a first attempt at a harder test, though, I wasn’t at all unhappy with him. Next time I think I can ride it a little more boldly, and I know what to go home and try to improve. There were a lot of places where I knowingly sacrificed points and I think it would be easy to get them back. Also will try to avoid close encounters with cows during warmup, because Jesus H Henny.

After dressage I jumped off, switched my tack, and walked over to the arena to look at the stadium course. It was short and very basic, and the one bending line walked at kind of a 3/4 distance. As I was putting my bridle on I realized that I had forgotten to switch from his “home” bit, a copper french link loose ring, to his “show” bit, a full cheek Dr. Bristol. I didn’t really think it would matter for stadium, though. Ha. Hahahaha.

I got on, cantered a few laps of the hillside field, jumped the lone warmup fence a couple of times, and then went up to the ring. As soon as I picked up the canter and came around the turn to fence 1, I instantly regretted not having that Dr Bristol. I went to rebalance and he said LOL U IZ HILARIOUS BYEEE. Heavy in my hand + running past the distance = rail at fence 1. Are you joking right now, Henry? The whole course was a bit of a power struggle, basically. I was able to get him rocked back for most of the fences, but both of the ones where he blew me off and got heavy in front, we ticked the rail with a front foot.

I asked if we could stay in and do an additional round for schooling, which they happily let us do, and by the 2nd trip he had lost enough of his cockiness to where he decided maybe he should listen when I half halt. That round we were clear, and he was actually getting to the base nicely and really powering off the ground. He felt great. Of course… the 2nd round… the one that doesn’t count. Note to self: always bring Dr Bristol and avoid that whole power struggle in the beginning. Clearly these fences are not big enough to back him off at all.

So it wasn’t a perfect outing, but it was a good first run at testing the waters with some bigger/harder stuff. There were no disasters, and I learned a lot about what we can do better for next time.

And after all, that’s the point of schooling shows. The best part is, NO ONE DIED! For a first “move up” type of experience, I’ll take that as success.

Serious question though – why do eventers say it like DRESS-ahge but dressage people say it like dressAAAAhhgge? Things that keep me up at night…

But for real though, Henry and I have been back in a regular dressage lesson schedule for 4 months now. Yeah ok, we only do a lesson every other week, so that’s only 8 lessons, but there has been a lot of progress in that time. Granted, I never have media of it because Dressage Trainer is also holding his microphone and trying to coach me at the same time. And as of late he’s been layered under blankets because Texas has decided it’s a winter state now. Seems cruel to ask him to video. Someday I will wrangle someone into taking a few clips, but that day has not come yet.

In October we started working more on haunches-in, which built up into renvers and half pass. We go home and work on the same exercises and combination of exercises that we do in lessons, and Henry has very quickly gotten quite good at some of this more complicated lateral work. Especially half pass.

For some reason he’s a bit of a savant about this particular movement. It’s gotten easier and easier, and better and better, on a very steadily upward trajectory that is uncommon for horses in general and this horse in particular. The half pass work at both the trot and canter on Wednesday got several “excellent”s from Dressage Trainer. We don’t generally get that word very much. Along with this little breakthrough, Henry’s started to get stronger in general and offer more “sit” in his canter. The connection issues that we used to have are pretty much gone and I can actually ride him UP into my hand most of the time.

Well, unless he’s tense, which definitely still happens sometimes. Once he’s tense he just locks up his back and pretty much everything goes out the window in a heartbeat. I’m not sure that’ll ever change about him, to be honest. Which is why horse shows are always a mixed bag. The work at home though, it’s gotten so much better… it’s like the more complicated we make it, the better he does.

The strangest thing that has come out of this little re-dedication to the dressage work is that we’re finally to the point where I’m starting to… dare I say… enjoy it.

Now that Henry has more buttons to play with, so to speak, our rides are a lot more complex, which makes them more fun to me. Too bad they won’t be putting half pass into these eventing Training level dressage tests anytime soon, that would really help me out. It has made me want to branch out a little and experiment with some more complicated tests, though, even if it’s just at home. The challenge is stimulating to me in a way that dressage hasn’t ever been before. Up to this point it’s kinda just been one big aggravating snoozefest. No offense.

I still can’t imagine doing only dressage, the jumping part is too fun, but I’m starting to get a little more into it now. Lessons are something I look forward to instead of something that feels like an obligation. I kinda feel like Alice, falling down the rabbit hole of dressage.

We’re signed up to try Prelim A at a small schooling show this weekend, mostly just for funsies. I haven’t actually ridden the whole test all the way through yet, and I won’t get a chance to try it in an arena before we get there so it might be shit, but that’s ok. We’re just playing around really, and taking the opportunity to get in the sandbox.

Now if only we could start getting some of this “at home” Henry to show up in the ring, we’d actually be cooking.